Choosing an unclaimed property recovery service
Updated
A good service saves a business hours of paperwork and catches records you would miss. Ask these questions before you sign with anyone, including us.
Eight questions to ask
- What is the fee, and when is it charged? In California: no more than 10%, only after the Controller pays.
- Who pays your fee? In California the Controller can pay the investigator's share directly by separate warrant.
- Which records does the agreement cover? You should see each property, its value and its holder in writing.
- Did you search our other names and addresses? Many businesses have records under several spellings.
- Which documents will we need? A clear checklist up front means fewer delays later.
- Who arranges the notary, and who pays?
- Who files, and how? Claims go by mail, courier or in person.
- How will we hear about progress?
What a service should not ask for
Money up front, a power of attorney to sign the claim for you, or a Social Security or card number by phone.
Our answers
10%, after payment, by the Controller's separate warrant. Every property listed before you sign. A full name-and-address search. A checklist built for your claim. We help arrange a mobile notary (you pay the notary). You send us the signed original by tracked mail and we file it. Updates at each stage. Questions any time on (213) 377-6878.
Sources
- Code of Civil Procedure section 1582 (investigator agreements, 10% cap)
- California State Controller - Unclaimed Property Investigator Handbook (January 2023) - linked from the Controller's unclaimed property pages