Is unclaimed property recovery legit? How to spot a scam
Updated
Recovery services are legal in California, and the law sets firm limits on them. Those limits are the easiest way to tell a lawful service from a scam.
What California law requires of a recovery service
- A fee of no more than 10% of the property recovered (Code of Civil Procedure section 1582).
- No fee until the Controller pays. Any request for money up front is a red flag.
- A written agreement that states the nature and value of the property and that the Controller holds it, signed after you receive that information.
- Only after the money reaches the state. An agreement for property still held by the original holder is not allowed.
Red flags
- A "processing," "filing" or "release" fee paid before anything is recovered.
- A fee above 10% for California property.
- Seals, badges or names designed to look like a public office.
- Pressure to sign today, or threats that the money will be lost.
- Requests for your Social Security number, bank login or card number by phone or text.
- No written list of the properties and amounts.
How the money should flow
In California, when an investigator files under an agreement, the Controller mails the owner's share to the owner and the investigator's percentage to the investigator by separate warrants. A service that asks you to send the whole payment to it first is not following that path.
How RecoverOwed works
10% of what the state pays, charged only after payment, paid by the Controller's separate warrant. Each property, its value and its holder are listed in the agreement before you sign. We never ask for a Social Security or card number by phone.
Common questions
Is it legal to charge a fee to recover unclaimed property in California?
Yes, within limits: no more than 10%, only after the Controller pays, under a written agreement made after the property reached the Controller.
Someone asked for a fee before filing. Is that allowed?
California bars an investigator from taking a fee before the Controller approves and pays the claim.
Sources
- Code of Civil Procedure section 1582 (investigator agreements, 10% cap)
- California State Controller - Unclaimed Property Investigator Handbook (January 2023) - linked from the Controller's unclaimed property pages