Privacy policy
Updated
This policy covers recoverowed.com and our phone line (213) 377-6878.
What we collect
- Form submissions: business name, your name, email, phone, city or ZIP, and any notes you add, together with the time, the page you sent it from, and your approximate region as reported by our hosting provider.
- Phone calls: calls to our line are answered by an AI assistant. The assistant tells you at the start of the call if it is recorded. We keep the details you give and a summary or recording of the call to follow up.
- Claim documents: if you hire us, the documents the Controller requires (such as ID and business records), collected through a secure upload, not this website's form.
The site uses no advertising trackers. We count visits with Cloudflare Web Analytics, which does not set cookies or build profiles of visitors.
How we use it
- To search the Controller's records for your business and reply to you.
- To prepare and file a claim you have asked us to file.
- To keep records the law requires.
We do not sell your information or share it for others' marketing. We share claim information with the California State Controller to file your claim, and with service providers (hosting, notary scheduling) only as needed to do the work.
Your choices
You can ask us to tell you what we hold about you, correct it, or delete it, subject to records the law requires us to keep. California residents have these rights under the California Consumer Privacy Act where it applies. Call (213) 377-6878 or use the contact form.
Security and retention
Form submissions are stored with our hosting provider and access is limited to our team. We keep enquiries that do not become claims for up to two years, and claim files for as long as the law requires.
Changes
We will post any change here with a new date.